HardTickets

Dismiss a ticket's hand-over card

Close the pane's hand-over card (its X). It stays closed for this hand-over only: the next hand-over to a person shows its card again. Nothing else changes: the owner, the agent and the customer's conversation stay as they are.

POST

https://api.gleap.io/v3/hard-tickets/tickets/{ticketId}/handover/dismiss

Authorizations

Authorizationstring · headerrequired

Bearer authentication header of the form Bearer <token>.

Path parameters

ticketIdstringrequired

Headers

projectstringrequired

Response

application/json

Updated November 4, 2026

curl --request POST \
  --url 'https://api.gleap.io/v3/hard-tickets/tickets/{ticketId}/handover/dismiss' \
  --header 'Authorization: Bearer <token>' \
  --header 'project: <project>'

No example in the spec.