HardTickets

Get a ticket's hard-ticket state

One ticket's hard-ticket state: the agent assignee and the human owner, the one active session, the docked card, and the Work-on-it menu (Kai Code Cloud, the Bridge machines with their online state, the apps).

GET

https://api.gleap.io/v3/hard-tickets/tickets/{ticketId}

Authorizations

Authorizationstring · headerrequired

Bearer authentication header of the form Bearer <token>.

Path parameters

ticketIdstringrequired

Headers

projectstringrequired

Response

application/json

Updated November 3, 2026

curl --request GET \
  --url 'https://api.gleap.io/v3/hard-tickets/tickets/{ticketId}' \
  --header 'Authorization: Bearer <token>' \
  --header 'project: <project>'

No example in the spec.