HardTickets

Unassign the agent

Unassign the agent: it stops at once (the episode bump first; a hosted run is cancelled, an app's session gets STOP on its next Gleap call). The human owner drives.

POST

https://api.gleap.io/v3/hard-tickets/tickets/{ticketId}/unassign-agent

Authorizations

Authorizationstring · headerrequired

Bearer authentication header of the form Bearer <token>.

Path parameters

ticketIdstringrequired

Headers

projectstringrequired

Response

application/json

Updated November 3, 2026

curl --request POST \
  --url 'https://api.gleap.io/v3/hard-tickets/tickets/{ticketId}/unassign-agent' \
  --header 'Authorization: Bearer <token>' \
  --header 'project: <project>'

No example in the spec.