Ticket

Snooze a ticket

Snoozes a ticket for duration seconds: sets snoozedUntil, moves the status to SNOOZED and clears the unread flag. The ticket reopens automatically when the snooze expires.

PUT

https://api.gleap.io/v3/tickets/{ticketId}/snooze

Authorizations

Authorizationstring · headerrequired

Bearer authentication header of the form Bearer <token>.

Path parameters

ticketIdstringrequired

Headers

projectstringrequired

Bodyapplication/jsonrequired

durationnumber<double>required

Snooze length in seconds (>= 0).

Response

application/json

Updated November 1, 2026

curl --request PUT \
  --url 'https://api.gleap.io/v3/tickets/{ticketId}/snooze' \
  --header 'Authorization: Bearer <token>' \
  --header 'project: <project>' \
  --header 'Content-Type: application/json' \
  --data '{
  "duration": 0
}'

No example in the spec.