Message templates

Create a new message template.

Create a new message template. Callers who may only manage their own macros always create a private macro visible to themselves alone.

POST

https://api.gleap.io/v3/message-templates

Authorizations

Authorizationstring · headerrequired

Bearer authentication header of the form Bearer <token>.

Headers

projectstringrequired

Bodyapplication/jsonrequired

titlestringrequired

contentanyrequired

lexorankstring

Ordering rank. Ignored when creating a template; the server appends new templates at the end. Set it when updating a template to reorder.

isPublicboolean

usersstring[]

attachmentsany[]

Show 4 more attributes

actionsobject[]

Show child attributes

dataany

typestringrequired

tagsstring[]

teamsstring[]

ticketTypesstring[]

Response

application/json

any

Generic types for Document:

T - the type of _id
TQueryHelpers - Object with any helpers that should be mixed into the Query type
DocType - the type of the actual Document created

Updated November 1, 2026

curl --request POST \
  --url https://api.gleap.io/v3/message-templates \
  --header 'Authorization: Bearer <token>' \
  --header 'project: <project>' \
  --header 'Content-Type: application/json' \
  --data '{
  "title": "<title>",
  "content": null
}'

No example in the spec.