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POST
Create a new ticket with an optional initial message

Authorizations

Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Headers

project
string
required

Body

application/json
type
string
required
title
string
required
message
string
priority
string

Priority key of the ticket's board: LOW, MEDIUM, HIGH or a custom key; the priority's title is also accepted. Each board's priorities are listed by GET /projects/ticket-types.

status
string
processingUser
string
processingTeam
string
tags
string[]
session
string
email
string
formData
any
preventAutoReply
boolean
pipelineEntry
string[]

CRM pipeline entries to link this ticket to (see CreateTicketDto). The pipeline create-ticket automation passes the entry that triggered it.

Response

200 - application/json

Ok