---
title: "Set Kai Support's hard-ticket model"
url: https://docs.gleap.ai/en/reference/rest-api/set-deeper-investigation-model
method: PUT
path: "/agents/kai-support/deeper-model"
api: "API Reference"
tag: "Agent"
operationId: "SetDeeperInvestigationModel"
updatedAt: "2026-11-11T10:00:00.893Z"
language: en
---

# Set Kai Support's hard-ticket model

`PUT https://api.gleap.io/v3/agents/kai-support/deeper-model`

Set the model Kai Support's hard tickets run on (Deeper investigation): a model of Gleap's list with its effort, or null for Auto, Gleap's pick. Saved like Kai Support's everyday model (project settings).

## Authorization

- `Authorization` (header, required): `Bearer <token>`

## Headers

- `project` (string, required)

## Request body (`application/json`, required)

- `model` (string | null, required): A model of Gleap's list, or null for Auto (Gleap's pick).
- `effort` (string | null): Its reasoning effort, or null for the model's own default. Ignored for Auto.

## Example request

```bash
curl --request PUT \
  --url https://api.gleap.io/v3/agents/kai-support/deeper-model \
  --header 'Authorization: Bearer <token>' \
  --header 'project: <project>' \
  --header 'Content-Type: application/json' \
  --data '{
  "model": "<model>"
}'
```

## Responses

### 200 (`application/json`)

Ok

- `model` (string | null, required)
- `effort` (string | null, required)

```json
{
  "model": "string",
  "effort": "string"
}
```