---
title: "List current ticket viewers"
url: https://docs.gleap.ai/en/reference/rest-api/get-ticket-viewers
method: GET
path: "/tickets/presence/viewers"
api: "API Reference"
tag: "Ticket"
operationId: "GetTicketViewers"
updatedAt: "2026-11-01T18:40:15.677Z"
language: en
---

# List current ticket viewers

`GET https://api.gleap.io/v3/tickets/presence/viewers`

Returns the set of agents currently viewing tickets in the project (presence). Dashboards call this to seed and periodically reconcile viewer avatars, so presence does not depend on keepalive broadcasts.

## Authorization

- `Authorization` (header, required): `Bearer <token>`

## Headers

- `project` (string, required)

## Example request

```bash
curl --request GET \
  --url https://api.gleap.io/v3/tickets/presence/viewers \
  --header 'Authorization: Bearer <token>' \
  --header 'project: <project>'
```

## Responses

### 200 (`application/json`)

Ok