---
title: "Get notification ticket"
url: https://docs.gleap.ai/en/reference/rest-api/get-notification-ticket
method: GET
path: "/tickets/notification/{shareToken}"
api: "API Reference"
tag: "Ticket"
operationId: "GetNotificationTicket"
updatedAt: "2026-11-01T18:40:15.677Z"
language: en
---

# Get notification ticket

`GET https://api.gleap.io/v3/tickets/notification/{shareToken}`

Get notification ticket.

The dashboard calls this for every websocket ticket event whose ticket isn't already loaded — it is a READ, gated on TICKET\_FIND like GET /tickets. It previously required TICKET\_EXPORT (copied from the export endpoints around it), which silently broke realtime inserts for any custom role that can view the inbox but not export.

## Authorization

- `Authorization` (header, required): `Bearer <token>`

## Path parameters

- `shareToken` (string, required)

## Headers

- `project` (string, required)

## Example request

```bash
curl --request GET \
  --url 'https://api.gleap.io/v3/tickets/notification/{shareToken}' \
  --header 'Authorization: Bearer <token>' \
  --header 'project: <project>'
```

## Responses

### 200 (`application/json`)

Ok