---
title: "Find similar tickets"
url: https://docs.gleap.ai/en/reference/rest-api/find-similar-tickets
method: POST
path: "/knowledge/similar-tickets"
api: "API Reference"
tag: "Knowledge"
operationId: "FindSimilarTickets"
updatedAt: "2026-11-01T18:40:15.677Z"
language: en
---

# Find similar tickets

`POST https://api.gleap.io/v3/knowledge/similar-tickets`

Search for similar tickets using vector similarity search. Returns tickets with a similarity score of at least 0.3.

## Authorization

- `Authorization` (header, required): `Bearer <token>`

## Headers

- `project` (string, required)

## Request body (`application/json`, required)

- `query` (string, required)
- `excludeTicketId` (string)
- `limit` (number<double>)

## Example request

```bash
curl --request POST \
  --url https://api.gleap.io/v3/knowledge/similar-tickets \
  --header 'Authorization: Bearer <token>' \
  --header 'project: <project>' \
  --header 'Content-Type: application/json' \
  --data '{
  "query": "<query>"
}'
```

## Responses

### 200 (`application/json`)

Ok

- `results` (object[], required)
  - `ticketId` (string, required)
  - `title` (string, required)
  - `similarity` (number<double>, required)
  - `content` (string, required)
- `count` (number<double>, required)

```json
{
  "results": [
    {
      "ticketId": "string",
      "title": "string",
      "similarity": 0,
      "content": "string"
    }
  ],
  "count": 0
}
```