---
title: "Get pending workflow step"
url: https://docs.gleap.ai/en/reference/conversations-api/pending-workflow-step
method: GET
path: "/s2s/conversations/{conversationId}/workflow"
api: "Conversations API"
tag: "S2S Conversations"
operationId: "PendingWorkflowStep"
updatedAt: "2026-11-01T18:40:16.191Z"
language: en
---

# Get pending workflow step

`GET https://api.gleap.io/v3/s2s/conversations/{conversationId}/workflow`

The workflow step currently waiting for the contact, if any.

## Authorization

- `Authorization` (header, required): `Bearer <token>`

## Path parameters

- `conversationId` (string, required)

## Headers

- `Gleap-Version` (string): Pin a specific API version; defaults to the current version.

## Example request

```bash
curl --request GET \
  --url 'https://api.gleap.io/v3/s2s/conversations/{conversationId}/workflow' \
  --header 'Authorization: Bearer <token>'
```

## Responses

### 200 (`application/json`)

Ok

- `step` (object | null, required)
  - `workflowId` (string)
  - `stepType` (string)
  - `actionFlowId` (string)
  - `actionId` (number<double>)
  - `action` (object): Construct a type with a set of properties K of type T

```json
{
  "step": {
    "workflowId": "string",
    "stepType": "string",
    "actionFlowId": "string",
    "actionId": 0,
    "action": {}
  }
}
```

### 401 (`application/problem+json`)

Missing, invalid or revoked service account token.

- `type` (string, required)
- `title` (string, required)
- `status` (number, required)
- `code` (string, required)
- `detail` (string)
- `request_id` (string)

```json
{
  "type": "https://docs.gleap.io/s2s/problems/conversation_closed",
  "title": "string",
  "status": 0,
  "code": "conversation_closed",
  "detail": "string",
  "request_id": "req_66c0ffee0000000000000001"
}
```

### 404 (`application/problem+json`)

The addressed resource does not exist in this project.

- `type` (string, required)
- `title` (string, required)
- `status` (number, required)
- `code` (string, required)
- `detail` (string)
- `request_id` (string)

```json
{
  "type": "https://docs.gleap.io/s2s/problems/conversation_closed",
  "title": "string",
  "status": 0,
  "code": "conversation_closed",
  "detail": "string",
  "request_id": "req_66c0ffee0000000000000001"
}
```

### 422 (`application/problem+json`)

Idempotency-Key reuse with a different request body.

- `type` (string, required)
- `title` (string, required)
- `status` (number, required)
- `code` (string, required)
- `detail` (string)
- `request_id` (string)

```json
{
  "type": "https://docs.gleap.io/s2s/problems/conversation_closed",
  "title": "string",
  "status": 0,
  "code": "conversation_closed",
  "detail": "string",
  "request_id": "req_66c0ffee0000000000000001"
}
```

### 429 (`application/problem+json`)

Rate limit exceeded — honor the Retry-After header.

- `type` (string, required)
- `title` (string, required)
- `status` (number, required)
- `code` (string, required)
- `detail` (string)
- `request_id` (string)

```json
{
  "type": "https://docs.gleap.io/s2s/problems/conversation_closed",
  "title": "string",
  "status": 0,
  "code": "conversation_closed",
  "detail": "string",
  "request_id": "req_66c0ffee0000000000000001"
}
```

### default (`application/problem+json`)

Any other error, including validation\_failed (400) and internal\_error (500).

- `type` (string, required)
- `title` (string, required)
- `status` (number, required)
- `code` (string, required)
- `detail` (string)
- `request_id` (string)

```json
{
  "type": "https://docs.gleap.io/s2s/problems/conversation_closed",
  "title": "string",
  "status": 0,
  "code": "conversation_closed",
  "detail": "string",
  "request_id": "req_66c0ffee0000000000000001"
}
```