---
title: "iOS SDK: Audio recording"
description: "Configure audio messages in customer conversations with the Gleap iOS SDK. Follow the integration code examples."
url: https://docs.gleap.ai/en/articles/443-ios-sdk-audio-recording
collection: "iOS"
updated: 2026-11-01
language: en
---

# iOS SDK: Audio recording

Configure audio messages in customer conversations with the Gleap iOS SDK. Follow the integration code examples.

Available starting from version 14.2.0.

Gleap allows users to record audio messages when chatting with support. This is a great way to collect feedback from users.

## Additional setup

In order for audio recording to work for iOS, you need to add the following key to your `Info.plist` file:

```xml
<key>NSMicrophoneUsageDescription</key>
<string>We need access to the microphone to record audio messages.</string>
```

This key is required by iOS to allow the app to use the microphone.

## Enable the audio recording feature

To enable the audio recording feature, navigate to `AI chatbot` -> `Settings` and toggle the `Allow audio messages` switch.

## Related

- [iOS SDK setup](https://docs.gleap.ai/en/articles/434-ios-sdk-setup.md)
- [iOS SDK: User identity](https://docs.gleap.ai/en/articles/435-ios-sdk-user-identity.md)
- [iOS SDK: Callbacks](https://docs.gleap.ai/en/articles/436-ios-sdk-callbacks.md)
- [iOS SDK: Frontend tools](https://docs.gleap.ai/en/articles/437-ios-sdk-frontend-tools.md)
- [iOS SDK: Forms](https://docs.gleap.ai/en/articles/438-ios-sdk-forms.md)