---
title: "JavaScript SDK: Audio recording"
description: "Configure audio messages in customer conversations with the Gleap JavaScript SDK."
url: https://docs.gleap.ai/en/articles/404-javascript-sdk-audio-recording
collection: "JavaScript"
updated: 2026-11-01
language: en
---

# JavaScript SDK: Audio recording

Configure audio messages in customer conversations with the Gleap JavaScript SDK.

Available starting from version 14.2.0.

Gleap allows users to record audio messages when chatting with support through our JavaScript SDK. This is a great way to collect feedback from users.

## Enable the audio recording feature

To enable the audio recording feature, navigate to `AI chatbot` -> `Settings` and toggle the `Allow audio messages` switch.

## Related

- [JavaScript SDK setup](https://docs.gleap.ai/en/articles/393-javascript-sdk-setup.md)
- [JavaScript SDK: Code snippet](https://docs.gleap.ai/en/articles/394-javascript-sdk-code-snippet.md)
- [JavaScript SDK: User identity](https://docs.gleap.ai/en/articles/395-javascript-sdk-user-identity.md)
- [JavaScript SDK: Callbacks](https://docs.gleap.ai/en/articles/396-javascript-sdk-callbacks.md)
- [JavaScript SDK: AI chatbar](https://docs.gleap.ai/en/articles/397-javascript-sdk-ai-chatbar.md)