> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gleap.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# List current ticket viewers

> Returns the set of agents currently viewing tickets in the project (presence).
Dashboards call this to seed and periodically reconcile viewer avatars, so presence does not
depend on keepalive broadcasts.



## OpenAPI

````yaml https://api.gleap.io/api-docs.json get /tickets/presence/viewers
openapi: 3.0.0
info:
  title: gleap-server
  version: 14.0.0
  contact: {}
servers:
  - url: https://api.gleap.io/v3
security: []
paths:
  /tickets/presence/viewers:
    get:
      tags:
        - Ticket
      summary: List current ticket viewers
      description: >-
        Returns the set of agents currently viewing tickets in the project
        (presence).

        Dashboards call this to seed and periodically reconcile viewer avatars,
        so presence does not

        depend on keepalive broadcasts.
      operationId: GetTicketViewers
      parameters:
        - in: header
          name: project
          required: true
          schema:
            type: string
      responses:
        '200':
          description: Ok
          content:
            application/json:
              schema: {}
      security:
        - jwt: []
components:
  securitySchemes:
    jwt:
      type: http
      scheme: bearer
      bearerFormat: JWT

````